Effective Date: June-15-2026

This Shipping & Service Policy outlines how physical and digital Islamic books are delivered to our customers.

Physical Book Shipping

We ship Islamic books and educational materials to customers nationwide and internationally where available.

Order Processing

Orders are generally processed within:

• 1–3 business days after payment confirmation

Processing times may vary during:

• Religious holidays
• Promotional campaigns
• High-demand periods

Estimated Delivery Times

Domestic Orders

• 3–7 business days

International Orders

• 7–21 business days

Delivery timelines are estimates and may vary depending on courier services and customs procedures.

Shipping Charges

Shipping fees are calculated at checkout based on:

• Destination
• Package weight
• Shipping method selected

Tracking Information

Where available, tracking details will be provided via email or SMS after dispatch.

eBook Delivery

Digital Islamic books and eBooks are delivered electronically.

Customers typically receive:

• Instant download access
• Download links via email
• Access through their customer account

Service Availability

We strive to maintain uninterrupted website access; however, occasional maintenance, technical updates, or unforeseen issues may temporarily affect service availability.

Failed Deliveries

Customers are responsible for providing accurate shipping information. We are not liable for delays or failed deliveries caused by incorrect address details.